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Thomas M. Redmond, Jr., CPCU
Founder and President
Redmond Group, Inc.
Thomas M. Redmond, Jr. is the founder and president of Redmond Group, Inc. Launched late in the last century (1996), the firm specializes in evaluating and improving client sales processes. Tom has over forty years experience with specific expertise in the generation of and management of sales. For the last seventeen years, his firm has successfully assisted clients in designing systematic sales processes, process maps and measurement protocols for new business development. He has worked with thousands of sales professionals conducting in-person workshops, seminars, webcasts and public speaking appearances. His practice also includes one-on-one coaching with individual sales professionals, sales managers and sales teams supplemented by a monthly Sales Coach Newsletter with over 4,500 subscribers.
Prior to starting his own firm, Tom’s employment included positions with global insurance brokers primarily in the Commercial Property and Casualty Insurance segment. During his tenure with these brokers, he acted as broker and account manager on complex multinational clients, led and managed a variety of specialty insurance product teams, the largest personal lines facility in the country, several profit centers and the North American aviation and aerospace division.
His educational background includes a B.S. in Industrial Relations and Management from Seton Hall University, the prestigious Chartered Property and Casualty Underwriter (CPCU) designation and is a Certified Instructor on Overcoming Call Reluctance. Tom is an author and frequent speaker on the subjects of sales strategies, techniques and client service. His new book – “Selling from the Inside Out”, is now available!
Due to his background as a “street level” frontline sales executive, Tom delivers a unique perspective and empathy with today’s and tomorrow’s insurance professional. From entry level salespeople to high-performing producers, underwriters and senior management, Tom has the ability to win over his audience and create a strong sense of loyalty, enthusiasm and commitment to action.